Privacy Policy

1. Information we collect

Information you provide: when you call us or contact us, we may collect your name, phone number, email address, service address, and details about your pest concern.

Information collected automatically: we may collect device and usage data such as IP address, browser type, pages viewed, referring URLs, and approximate location through cookies and similar technologies.

Call data: calls may be recorded and monitored for quality assurance, training, and to route your request to the right provider. You will be notified when a call is recorded where required by law.

2. How we use your information

We use your information to respond to inquiries, connect you with a licensed pest control provider in your area, schedule services, improve our website, prevent fraud, and comply with legal obligations.

3. How we share information

We share the details needed to fulfill your request with independent pest control providers and service partners. We may also share information with vendors who help us operate our website and phone systems, and with authorities when required by law.

We do not sell your personal information for money. Where applicable law treats certain sharing as a 'sale' or 'sharing,' you may opt out by contacting us.

4. Cookies and analytics

We use cookies and analytics tools to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some site features.

5. Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. To make a request, contact us using the details below. We will verify your identity before responding.

You may opt out of marketing calls or messages at any time by telling us during a call or by replying STOP to text messages.

6. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep information only as long as needed for the purposes described here or as required by law.

7. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page with a revised 'Last updated' date.